These Survey Data Collection and Usage Terms & Conditions ('Survey Terms') were last updated on 27 October 2023
Introduction
Thank you for participating in our survey! Your feedback is invaluable and helps Duncan Foundation ('we', 'us', and 'our') improve our services and support initiatives. These Survey Terms outline how we collect and use personal information obtained through surveys and your choices regarding the use of your comments.
In relation to your use of our website and your interactions with us which do not relate to surveys, or if you are a donor, please refer to our Duncan Foundation General Privacy Policy ('General Privacy Policy') and the Donor Terms & Conditions.
Our charity registration number is CC55313.
Data type
Information we collect may include personal information about you. The personal information we collect may (if you provide it) include your name, address, email address, telephone number, information on your use of our services, and other demographic information.
Data Collection
Your responses to survey questions may contain personal details. In addition to collecting information directly from you via our surveys, we may also collect information in accordance with our General Privacy Policy. All data collected is treated confidentially and securely.
Please refer to the General Privacy Policy for more information about how your personal information may be collected.
Data Usage
In your capacity as a survey respondent, personal information and comments collected through surveys is used for research and analysis purposes. This includes but is not limited to:
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Understanding and improving our programs, services, and outreach.
- Identifying trends, patterns, and areas for enhancement.
- Providing aggregated, non-identifiable insights to our staff members and stakeholders.
- Developing reports, publications, and presentations that do not disclose individual identities.
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Complying with our legal obligations.
In relation to other interactions with us please refer to our General Privacy Policy.
Use of Comments
Within the survey, you have the opportunity to provide comments and feedback. We may use selected quotes or excerpts from these comments in our materials, including but not limited to marketing materials, donor communications, funding requests, and on our website. These quotes will be used in an anonymised manner and will not include any personally identifiable information unless you provide explicit consent.
Consent for Usage of Comments
In the survey, you will encounter a question that reads: "Are you happy for your comments to be used anonymously to support us to help others? (e.g. in marketing or donor materials, funding requests, websites, etc.)" By responding to this question, you grant or withhold consent for the use of your comments as described above.
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If you choose to give consent: We may use anonymised quotes from your comments to support our mission. Your comments will be attributed in a manner that ensures your identity remains confidential.
- If you choose not to give consent: Your comments will not be used in the manner described, and we will respect your preference for privacy.
Sharing your information
We may disclose your personal information:
- Within Duncan Foundation for the purposes set out above;
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To third parties in accordance with the uses set out above;
- If you have requested or authorised us to do so;
- By sharing aggregated demographic information about our client base with our affiliates, funders and partners;
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When we believe it is appropriate to comply with the law, facilitate court proceedings or to protect our rights;
- Where we are authorised or required to do so by law.
In relation to other interactions with us please refer to our General Privacy Policy.
Data Security
We take data security seriously. Your personal information and survey responses are stored securely and accessible only to authorised staff members who require this information for research and analysis purposes. We implement technical and organisational measures with the aim of protecting your data against unauthorised access, loss, or alteration.
Access and Correction
Under the Privacy Act 2020, you have certain rights to access the personal information collected during the survey and to request corrections if any information is inaccurate. To exercise this right or if you have any questions or concerns regarding the collection and use of your data, please contact us through the following channels:
- email: admin@duncanfoundation.org
- Phone: 022 0738 173
- Post: Duncan Foundation, c/- Letticia Mincham, PO Box 84096, Westgate, Auckland 0657
Consequences for Failure to Provide
You may decide not to provide your personal information to us, for example, where you fill out one of our surveys anonymously. However, not providing your personal information may impact our ability to communicate with you in relation to your survey responses. This may, in turn, impact the extent to which we can subsequently use your survey comments.
Changes to Survey Terms
We reserve the right to make changes to these Survey Terms. Any modifications will be posted on our website.
Commercial electronic messages
If you provide us with electronic contact details, you agree that we may send you commercial electronic messages (e.g., texts and emails) for any of the purposes set out in these Survey Terms.
Conclusion
Your participation in our survey is vital to our ongoing efforts to serve our community better. We greatly appreciate your time and contribution. By completing the survey, you acknowledge that you have read and agreed to the terms and conditions outlined in this document. Your responses will help us continue our mission effectively while respecting your privacy preferences.
Thank you for being a part of our mission to make a positive impact for people living with the impact of neurological conditions
Contact Details
If you have any questions about our Survey Terms, or any other matter, please feel free to contact us. You can reach us in one of the following ways:
Privacy Officer Contact: Letticia Mincham (Chief Executive)
For additional information, please refer to our General Privacy Policy.